Introduction
To run Pipeback, Vp Technology Ltda ("Pipeback", "we", "us", or "our") works with the third-party providers listed on this page. Each one processes personal data only to provide its part of the Services, under a contract with data protection obligations no less protective than those in our Data Processing Agreement.
We update this page before a new subprocessor starts processing customer personal data. Customers can object to a new subprocessor as described in Section 7 of the Data Processing Agreement.
1. Infrastructure
1.1.Amazon Web Services (AWS): Hosts the Pipeback application, its database and its file storage, including the files respondents upload, in the United States, region [OWNER: confirm]. aws.amazon.com
1.2.Cloudflare: Runs our website at www.pipeback.com. [OWNER: confirm] whether it also handles DNS, content delivery and security for the application, stores uploaded files (R2) and renders the PDF exports of submissions (Browser Run). cloudflare.com
1.3.Laravel Forge: Provisions and deploys our application servers. [OWNER: confirm]. forge.laravel.com
1.4.Laravel Nightwatch: Monitors the application for errors and performance issues. nightwatch.laravel.com
2. Payments, email and support
2.1.Stripe: Processes subscription payments and billing, and sends billing emails. stripe.com
2.2.Sendkit: Sends the emails the application sends, such as account, notification and form emails. [OWNER: confirm]. sendkit.dev
2.3.Crisp: Provides the support chat in the application, for signed-in users. crisp.chat
2.4.Mintlify: Hosts our documentation at docs.pipeback.com. mintlify.com
3. Analytics
3.1.PostHog: Product analytics for the application, and website analytics and session recordings, with form inputs masked. posthog.com
4. Forms
4.1.Google reCAPTCHA: Checks submissions to forms that have a CAPTCHA block, to keep out bots. google.com/recaptcha
4.2.Google Fonts: Serves the fonts of the application, emails and form designs to the browser or email client that shows them. fonts.google.com
5. Services you turn on
These providers receive data only when you choose to use them in Pipeback:
- Google: Sign in with Google
- GitHub: Sign in with GitHub
- Unsplash: Search and add cover images in the form editor
- Typeform: Import your forms with your own Typeform token
6. Integrations you connect
The integrations you connect to your forms (Google Sheets, Notion, Airtable, Slack, Discord, Coda, Linear, Attio, webhooks to addresses of your choice, the API and AI assistants you connect through MCP) and the trackers you add to your own forms (such as Google Analytics 4 or Meta Pixel) are not our subprocessors. You choose to send your submission data to them, and they process it under their own terms and privacy policies.
7. Contact
For questions about our subprocessors, write to support@pipeback.com.