Effective date: [OWNER: effective date]
Acceptance
By creating an account or using Pipeback you agree to these terms. Pipeback is operated by Vp Technology Ltda (CNPJ 30.286.117/0001-44), Rua Maestro Elias Lobo, 994, Apt 21, Bloco C, Jardim Paulista, São Paulo, SP, 01433-000, Brazil. If you do not agree, do not use the service. [OWNER: have a lawyer review this whole document before launch].
Accounts and workspaces
You must give accurate information and keep your sign-in details safe. A workspace is the account that holds your forms, members, billing and plan. You are responsible for what happens in workspaces you own and for the members you invite.
Plans
- Free: build forms and collect answers within the limits of the plan.
- Pro: $25 per month or $250 per year, per workspace. It renews until you cancel, and cancelling takes effect at the end of the period you paid for. There is no trial.
- Payments are processed by Stripe. Prices and plan limits are shown on the pricing page and may change for future periods.
Fair use
Pipeback is meant for normal use of forms. If your use is far above what the service is meant for, or harms the service, we may ask you to change it, limit it or move to a custom arrangement.
Data you must not collect
Do not use Pipeback to collect passwords, payment card numbers, bank account numbers or government identification numbers such as social security numbers. We may remove submissions or forms that do.
Acceptable use
Do not use Pipeback to break the law, send spam, phish, spread malware, harass people, infringe rights or collect data without a legal basis. We may suspend or remove forms that do. To report abuse write to report@pipeback.com.
Your content
Your forms and the answers you collect stay yours. You give us only the permission needed to host, process, back up and deliver them to run the service. You are responsible for having the right to collect that data and for telling your respondents how you use it, as controller of their answers. See the Privacy Policy for how we handle data.
Open source
Pipeback is open source under the AGPL-3.0 license. These terms apply to the hosted service. If you run Pipeback on your own server, that use is governed by the license and not by these terms.
Termination
You can stop using Pipeback and delete your workspace at any time. We may suspend or end access for a breach of these terms, with notice when we can give it. After termination your data is handled as described in the Privacy Policy.
Liability
The service is provided as is, without warranties of any kind, to the extent the law allows. [OWNER: limitation of liability clause and cap, as advised by a lawyer].
Governing law
These terms are governed by the laws of Brazil. Any dispute is settled in the courts of the city of São Paulo, SP, Brazil, to the exclusion of any other, however privileged.
Changes and contact
We may update these terms and will change the effective date above, with notice of material changes by email. Questions: support@pipeback.com.